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A Conversation That Started with a Mountaineering JacketEarlier this year, a customer who runs an outdoor apparel brand came to us with a frustration. His brand focuses on mountaineering and ski wear, and last season he received a wave of end-user feedback pointing to the same contradiction: the jac
A Question from a Procurement Manager's LedgerNot long ago, a supermarket procurement manager was discussing a night curtain order with us when he paused and asked a very practical question: "I've done the math on electricity savings. But there's another number I have to report to headquarters — wha
The Dilemma of a Chain Supermarket Procurement ManagerNot long ago, a procurement manager from a supermarket chain told us about his purchasing plan. His group runs more than a dozen stores. Earlier this year, they fitted night curtains on the open refrigerated display cases in two pilot stores, and
